Track Order

Welcome to Modeora's comprehensive Order Tracking portal! We value transparency and want you to experience peace of mind while your handcrafted, artisanal home décor pieces are on their way. This page provides everything you need to monitor your order from processing to delivery.

Step-by-Step Order Tracking

To track your order efficiently, follow these steps:

  • Find the order confirmation email sent by Modeora after your purchase.
  • Locate the tracking number provided in the email.
  • Enter the tracking number below and click "Track Order".
  • You will be redirected to the carrier’s tracking page for real-time updates.
  • Check regularly for the latest status updates, especially for international shipments.


Understanding Order Status

Modeora works with multiple shipping partners. Here’s what each status means:

  • Processing: Your order is being carefully prepared in our studio. Each piece is handcrafted with attention to detail.
  • Shipped: Your order has left our studio and is in transit with the carrier.
  • In Transit: The carrier is moving your package. Estimated delivery times depend on your location.
  • Out for Delivery: Your package will arrive today. Please ensure someone is available to receive it.
  • Delivered: Your order has reached the specified address. Check packaging for any damage or missing items.
  • Delayed: Occasionally, external factors like weather or customs may cause delays. Refer to the tracking page for updates.

Carrier & Shipping Information

Modeora partners with reliable carriers to ensure safe and timely delivery:

  • FedEx, UPS, and USPS for domestic shipments.
  • International couriers for overseas deliveries.
  • Special handling for delicate or custom-made items.

Delivery Estimates

Delivery times can vary based on location, shipping method, and customs processing:

  • Within the U.S.: 3–7 business days
  • International: 7–21 business days
  • Custom or large handcrafted items: 10–20 additional business days

Tips for Tracking Success

  • Always double-check the tracking number provided in your confirmation email.
  • Allow 24–48 hours for tracking updates after shipping confirmation.
  • Keep your email and shipping information up-to-date in your Modeora account.
  • Sign up for carrier notifications for instant updates on package status.
  • Track shipments frequently, especially during holidays or peak seasons.

Lost, Damaged, or Missing Packages

If your order hasn’t arrived within the expected timeframe:

  • Verify your order’s shipping address and tracking number.
  • Check with the carrier for updates on delays or delivery issues.
  • Contact Modeora customer support for assistance. We will work directly with the carrier to resolve the situation.
  • Keep your packaging, invoices, and emails ready in case they are needed for claims.

Frequently Asked Questions

Why hasn't my tracking updated yet?

Tracking information may take 24–48 hours to appear after the order is shipped. Some carriers update less frequently.

Can I change my shipping address after placing an order?

Address changes are only possible before the order is shipped. Contact Modeora support immediately if you need to update the address.

Do you offer expedited shipping?

Yes, during checkout, you can select express or priority shipping options for faster delivery.

Are international shipments subject to customs fees?

Yes, international orders may incur customs duties or import taxes. These fees are the responsibility of the recipient.

Modeora strives to make your order tracking experience as seamless as possible. Each handcrafted piece is treated with care, and we want you to enjoy the journey from our studio to your home.