Contact Us
Contact Us – Modeora
Welcome to Modeora’s Contact Page. We are delighted to assist you with any questions about our handcrafted home décor, unique artisanal pieces, shipping, returns, wholesale program, or general inquiries. Our goal is to ensure that every interaction with Modeora is seamless, inspiring, and tailored to your needs.
Our Commitment to You
At Modeora, we specialize in handcrafted, artisanal home décor inspired by global design traditions and contemporary minimalism. Many of our pieces reflect the Wabi-Sabi aesthetic, embracing natural textures, imperfect beauty, and artistic craftsmanship. Every inquiry you make is handled with care and attention, because we believe that excellent customer service complements our luxurious, creative designs.
Customer Support Hours
- Monday to Friday: 9:00 AM – 6:00 PM MST
- Saturday & Sunday: Closed (Emails responded next business day)
We encourage you to reach out during business hours for the fastest response. However, we also strive to respond to all emails as promptly as possible.
How to Contact Us
You can contact Modeora through the following channels:
| Type | Information |
|---|---|
| Website | modeora.shop |
| Brand | Modeora |
| Phone | +1 323 487 8962 |
| support@modeora.shop | |
| Address | WEHMEYER TRADING LLC, 36 S 18TH AVE STE D, BRIGHTON, CO 80601 |
| Product Style | Handcrafted home décor, Wabi-Sabi inspired, artistic and sculptural design, creative textures and natural aesthetics |
Email Support
For inquiries regarding your orders, product information, returns, shipping, or privacy, please email us at support@modeora.shop. Be sure to include your order number, product name, or other relevant details to receive the fastest support.
Phone Support
Call us at +1 323 487 8962 for assistance. Our team is ready to help you with order questions, shipping updates, and product guidance. Calls are available during business hours only. For faster service, have your order details ready.
Live Chat Assistance
Modeora offers live chat support directly on our website. Chat with us for instant guidance on product selection, styling advice, or order tracking. Our live chat team is trained to provide personalized support and answer questions about our artisanal designs and home décor collections.
Wholesale & Designer Inquiries
If you are a business, boutique, or interior designer interested in our wholesale program or bulk orders, please email us with the subject line "Wholesale Inquiry". Include your business credentials, resale license, and portfolio. Our team will review your submission and provide information about eligibility, pricing, and program details.
Feedback & Suggestions
We love hearing from you! Whether it’s ideas for new collections, design inspirations, or website improvements, you can email support@modeora.shop with the subject "Feedback". While we may not respond to every individual suggestion, your input helps shape our future collections and services.
Additional Tips for Contact
- Include your order number when contacting us about specific purchases.
- Include clear photos of products if reporting damage or defects.
- Refer to our Return Policy and Shipping Policy for detailed procedures.
- Keep your contact information updated in your Modeora account to ensure we can reach you promptly.
Connect With Us
Follow Modeora on social media to discover new collections, design inspiration, behind-the-scenes craftsmanship, and exclusive releases:
Our Promise
Modeora is dedicated to providing luxury, artisanal décor with transparent, reliable, and friendly customer support. Every inquiry, order, or feedback is treated with care to ensure your experience is seamless, inspiring, and exceptional. We strive to make every interaction as refined and creative as our handcrafted products.